Work Experience
Fiber@Home Ltd.
Trainee Engineer - Network Fault Resolution (IP)
Full-time | Service Operations Center (SoC)
Jan 2026 - Present Gulshan-1, Dhaka, BD
Key Responsibilities:
- Assist in the operation and maintenance of nationwide backbone and access networks, including L2/L3, MPLS, and FTTX systems.
- Monitor network devices and links using NMS tools to identify faults, analyse performance trends, and ensure stable service delivery.
- Support configuration, upgrade, and patch management of routers, switches, and GPON equipment under supervision.
- Learn to troubleshoot connectivity issues across L2/L3, GPON, and MPLS environments, ensuring optimal uptime and performance.
- Collaborate with cross-functional teams to support service provisioning and customer network requirements.